Timothy T. Toepfer

Email Address:  Tim@TRIPLETonline.com

 

PROFESSIONAL EXPERIENCE

            Holland Land Title & Abstract Company, Inc., Buffalo, New York

            Sales/Marketing (April 2009 – Present)

            Responsibilities:

Oversee new business development and marketing for Buffalo/Lockport region.

 

            First American Title Insurance Company of New York, Buffalo, New York

    (By virtue of acquisition of Public Abstract Corporation in April 2004)

            Western District Sales Manager (January 1997 – April 2009)

            Responsibilities:

Development and implementation the Marketing Plan/Fiscal Budget for the Western District Branches (Buffalo & Lockport); Coordination of sales and marketing efforts between the Western District sales staff, client maintenance staff and branch managers; Supervision of sales personnel; Development of new marketing ideas and concepts; Training of new sales personnel and/or management personnel on new sales programs; Coordination of Western District advertising, sales promotions, business affiliation memberships and networking event registrations and attendance; Maintenance of the existing client base; Participation and coordination of sales presentations and conducting of informational/educational seminars; Familiar with the sales/coordination of Statewide/Nationwide accounts and all aspects of Title Search, Title Insurance and Settlement related services; Certified/Authorized Cross Sell Representative; Designed brochures, promotional advertisements; Assisted in the design of the company’s website and various other marketing supplies; Member of the company’s Management Leadership Group; Served on several company committees (headed committee for new title software development/implementation; assisted with development of our contact manager).

 

            Senior Account Representative (February 1996 – January 1997)

            Responsibilities:

Conduct sales presentations for Title Search and Title Insurance programs to attorneys, retail lenders, wholesale lenders, mortgage bankers, mortgage brokers, city, state and government municipalities; Responsible for marketing services in the eight counties of the Western District; Promoted to Western District Sales Manager.

           

            Four Corners Abstract,  Buffalo, New York

            Client Relations Representative (March 1994 – February 1996)

            Responsibilities:

Sales and Marketing of Title Searches, Title Insurance and Appraisals in the Niagara Frontier Region; Development of new products; Creating and revising proposals to meet client needs; Assisted in creating marketing brochures for office; Monitoring of the branch courier service to ensure proper delivery; Conducting Settlement related services for non-conforming lenders.

 

            Manufacturers & Traders Trust Company,  Buffalo, New York

            Bankruptcy Specialist (October 1990 – March 1994)

            Responsibilities:

Reviewed all Consumer Loan Bankruptcy filings for possible objections; Represented the Bank at Bankruptcy Court Hearings; Supervised the Bankruptcy Clerks to ensure all clerical tasks were completed with accuracy and within the necessary timeframes; Entered all Bankruptcy filings on computer tracking system and prepared monthly reports for Management; Prepared training seminars educating Credit Counselors on Bankruptcies; Developed policies and procedures for the position.

 

            Senior Credit Counselor (February 1989 – October 1990)

            Responsibilities:

Monitoring high balance delinquent loans; Researching payment disputes and short loan close-outs; Providing debt counseling for delinquent bank customers; Training new employees; Promoted to Bankruptcy Specialist.

 

            Central Credit Bureau,  Burnt Hills, New York

            Account Executive (October 1987 – September 1988)

            Responsibilities:

Manager of the Buffalo Office; Sales and Service Representative for the Buffalo Region; Monitored Production Output and Quality Control.

 

            Mortgage Specialist (June 1987 – October 1987)

            Responsibilities:

Experience in preparation and interpretation of Factual Data and Residential Mortgage Credit Reports; Prepared Property Searches and Developed Business Credit Reports;

Promoted to Account Executive.

 

EDUCATIONAL BACKGROUND

            State University of New York at Buffalo, School of Management

            Bachelor of Science in Business Administration, Concentration: Finance, May 1987

 

COMPUTER SKILLS

Experienced with:     IBM, Macintosh

Hardware:             Familiar with basic hardware maintenance/installation (printers, RAM, monitors, keyboards, external speakers, disk/tape drives, digital cameras, scanners, etc.)

Software:               Familiar with Data Ease; Fox Pro; Lotus 123; Professional Write; Display Write; Word Perfect; Microsoft Word; Microsoft Excel; Microsoft Power Point; Microsoft Publisher; Microsoft Works; Microsoft Access; Touch-Base & Date-Book Pro; Microsoft Outlook; Microsoft Outlook Express; Front Page; Page Lite Express; Adobe Acrobat (Writer/Distiller/Reader); Adobe Photoshop/Image Ready

Operating Systems:   Familiar with DOS, Windows 3.1, Windows 95, Windows 98, Windows NT, Windows 2000, Windows ME, Windows XP & Windows Vista

Browsers:                Familiar with Internet Explorer; Netscape; Firefox

 

ADDITIONAL TRAINING COURSES

Debtor/Creditor Law; Team Building; Dealing with Difficult People; Stephen Schiffman’s “Cold Calling Techniques (That Really Work!)” Home Study Course; Relationship Selling; Managing a Web Page; Creating Interactive Web Pages; Enhancing Web Pages.

 

AFFILIATIONS

Various Professional Organizations: WNYAMB, WNYMBCA, WNYPA

Notary Public Commissioned in the State of New York (1993 – Present)

Bishop Timon Alumni Association

University at Buffalo Alumni Association

University at Buffalo School of Management Alumni Association

Bookings/Promotions & Website Administrator –  Local Folk Rock Band [Tom Stahl & The Dangerfields]

                  www.TomStahlAndTheDangerfields.com (2003 – Present)

Bookings/Promotions & Website Administrator –  Local Classic Rock Band [Large Marvin]

                  www.LargeMarvin.com (2008 – Present)

Cambridge Who's Who Registry Of Executives, Professionals & Entrepreneurs (2008 - 2009)

Manager, Softball Team Town of Hamburg & City of Buffalo (1985 – 1998)

League Statistician & Scheduling Coordinator, Hamburg’s NBSL (1994 – 1998)

 

INTERESTS

Avid collector of sports memorabilia & sports trading cards; music; writing poetry; designing websites; classic cars; softball; darts; bowling; tennis; racquetball

 

REFERENCES

Personal & Business references are available upon request.

 

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